Grade A minus service and quality
Written: Mar 08 '05 (Updated Apr 08 '05)

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I've ordered many instruments and equipment. Haven't been able to beat their price. Hands down, best customer service I've ever encountered. Site easy to navigate with many great options. Emails are answered promptly by experts. In stock items come quickly.
The downside--backorders. Don't hold your breath, and don't try to order anything you need immediately if it's on backorder. There doesn't seem to be any guarantee, and I've been waiting nearly two months for a drum head I need. Had to go somewhere locally just to get a substitute head to hold me over. Same situation with one of their guitar stands...waiting...waiting...waiting...I finally canceled that order and went to www.musiciansfriend.com to get the stand I needed.
Recommended:
Yes
What product did you purchase or try to purchase? guitars, drum equipment, accessories
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Epinions.com ID: a_rural1
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Reviews written: 4
Trusted by: 0 members
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