Not good! Ashford.com will NOT get repeat business from THIS consumer!
Mar 21, 2005 (Updated Mar 21, 2005)
Ease of Ordering:
I bought a blue topaz & diamond ring from them recently. NOT a happy camper! Delivery was slow and when I called the person I spoke to must have been training or something because they didn't have any answers for me. I paid good money for this ring and when I FINALLY got it 11 days later, it wasn't as brilliant as it was online. I tell you, I am not happy with the quality of product or customer service I received from Ashford.com. To be honest, I went on a site called www.symplepleasuresonline.com and got a CZ ring set in sterling silver and I get more compliments on that $19.95 ring than I do the $400 ring I bought from Ashford! They were MUCH nicer and delivery was quick.
What product did you purchase or try to purchase? Blue Topaz & Diamond Ring