A Services list that's Countrywide!
Written: Apr 13 '01
|
Product Rating:
|
|
| Customer Service: |
 |
|
| Web Site Experience: |
|
|
| Web Site Load Time: |
|
|
|
Pros: Ease of web site, Full spectrum of services offered
Cons: None visible to me
The Bottom Line: Yes, this is the one worth looking into more...
|
|
|
| humnbrd4g's Full Review: Countrywide |
With their full spectrum of services, easy to use web site and fantastic customer service, there's many reasons to check out Countrywide for your next mortgage. They are a Direct Lender who can offer you everything you need in a home loan company.
Countrywide people are available 24/7 by phone, in person at one of their local branches, or online. I have always had a fast response to my calls and emails. Their customer service is top notch and very friendly. They explain everything well and answer any question you might have. There's no feeling like you're wasting their valuable time!
Online they offer Home Purchase Loans, Refinance Loans and Home Equity Loans. But they go further than that. They give you Decision making tools and calculators so you can figure out the best loan to apply for. They offer a quick "Todays Rates" button so you can keep abreast of the current rate. You have the ability to check the status of your loan at anytime. They will help you find a local branch, provide you with a mortgage term glossary and checklists to prepare you for the whole process. They even have loans for less than perfect credit.
Some of their options include eEasy Rate Reduction, Online Pre Approval, Lock N' Shop Rate Protection and 10 Day Close. We recently went to them for a refinance and the whole process was a breeze. We wanted to pull out at the last minute to wait on the rate changing and they had no problem with it. Told us to call back anytime and they'll whip it through, and then they even returned our application fee! Now that's service!
They offer a Home Warranty Protection Plan. This covers things like heating, plumbing, electrical and even appliances in case of damage and a need of repair. Californians save 10% on this feature.
Current Customers can access everything they need online with Countrywide. When I log in I'm able to track the entire history of the loan, make my payment electronically, choose where extra payment monies are to go and just about anything you think of a need to do to an account.
I myself adore Countrywide and will seek them out the next time around!
Recommended:
Yes
|
|
|
|
Epinions.com ID:
humnbrd4g
|
|
Location: Vancouver WA
Reviews written: 64
Trusted by: 21 members
About Me:
44, writer, married, 4 kids
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.