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Orbitz

Orbitz
Overall store rating:  Store Rating: 2.5
Reviewed by 245 customers
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Review Summary About the Author

Deceptive and unfriendly

Written: Apr 03 '05

Store Rating: 1.0

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Full Review
While attempting to book airline travel for a specific day, ORBITZ switched my booking to a flight five days later than the one that I was looking for. Apparently there system does not clearly let you know when they cannot find travel for you and brings up an alternate plan. I was able to cancel the booking, but ORBITZ still stuck me with a $6.99 booking fee. There customer service people (I spoke with three) were neither helpful, nor friendly. I tried Travelocity, and there system was more user friendly and with cheaper fares for identical flights. I did even better with aa.com and found a flight with a connection for the day I was looking for.

Recommended:
No

What product did you purchase or try to purchase? Air Travel
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Epinions.com ID:
nickatnite4
Reviews written: 1
Trusted by: 0 members

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