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General Reviews of Cingular Wireless Customer Service

General Reviews of Cingular Wireless Customer Service
Overall Rating: Product Rating: 1.5

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Bad as AT&T, Worse as Cingular

Written: May 02 '05

Product Rating: Product Rating: 1.0
Local Coverage:  
Plan Flexibility:  
Customer Service:  
Pros: Works in densely populated areas.

Cons: Two cups connected with string would be clearer and more reliable than this service.
ojingo's Full Review: General Reviews of Cingular Wireless Customer Serv...
There is one thing this company does well: collect on bills. The cellular coverage in my area is spotty to nonexistant. When I called about the poor reception they suggested that I buy a new phone from them. When I told them that my reception is okay elsewhere they acted mystified. When I got upset that they still tried to sell me a new phone again, "Why do I need to pay you more money so that you will do what I pay you to do already?" they sent out a technician to check the service in my area... and a cell tower was indeed out! I'm still waiting for them to fix it.... and waiting... and waiting...

Recommended:
No

Amount Paid (US$): 1140
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Epinions.com ID:
ojingo
Reviews written: 1
Trusted by: 0 members

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