Pitiful.
Written: Apr 28 '05
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Placed an order online for piece of office furniture. They completed order and gave me a delivery date for 3 weeks from time of order. Received email 3 days before scheduled delivery date saying item discontinued. Phone number that they gave in email for "customer service" was a joke. Lengthy, LENGTHY automated options without one having to do with customer service. Best Buy does not know the meaning of "customer service" (just look at the length of the "returns" line when you are in one of their stores).
Recommended:
No
What product did you purchase or try to purchase? office desk
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