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MusicMatch
Overall service rating:  Store Rating: 1.5
Reviewed by 16 customers
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Review Summary About the Author

Download at your own risk

Written: May 11 '05

Store Rating: 1.0

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Full Review
The software is easy enough to use, but I forked over $30 for version 8 only to get hit up for version 10 less than a year later for another $30. There doesn't seem to be any way to stop the screen prompting you to download ver. 10 from popping up every time you start up.

But the real problem with MM is tech services or the utter lack thereof. I downloaded five track that had dragging sounds (like a bad tape deck). I contacted customer service who directed me to tech services who told me that the tracks were defective and then directed me to billing to see about refunding me for the tracks. I just got an e-mail back from billing telling me that I need to contact tech services.

This is, of course just a classic run around. Basically they just frustrate you to the point where you give up, which is where I find myself now. Needless to say I won't be downloading any more track from MM, and I can't recommend it to anyone else.



Recommended:
No

What product did you purchase or try to purchase? Music download
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Epinions.com ID:
akawilhelm
Reviews written: 1
Trusted by: 0 members

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