RipOff
Written: May 13 '05
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Pros: Service Area
Cons: Everything else
billing, overcharges, hidden fees, customer service, tech support, actuall "full working" service, reception
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| deltoid's Full Review: General Reviews of Cingular Wireless Customer Serv... |
Im giving them two stars only for one reason,I didnt have a dead zone while with them. Even at the cabin. The reception was crap, I dont know how many times i heard "can you repeat that" or "what?". the extra 30 bucks that was tacked onto my account every month even though i didnt go over my minutes. The terrible customer service ("please shut off your phone, turn it back on and then call us") okay yeah.. that may of worked the first time. The fact my VOICEMAIL hasn't worked since i've had the phone, and now that i want to cancel the account they wont let me until i come up with an extra $150 to pay for the cancelation in advanced.
DIRTY COMPANY!!
I honestly feel violated and ripped off. When I told the customer service rep I was planing on leaving and wanted to cancel, his reaction was so placid I was sure that 90% of his phone calls had ended the same way.
To think I made it through this email with out cursing.. amazing.
DONT GET RIPPED OFF!!
Recommended:
No
Amount Paid (US$): 550
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Epinions.com ID:
deltoid
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Reviews written: 1
Trusted by: 0 members
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