HORRIFIED!!! My phone number was in limbo for 5 days!
Written: May 24 '05
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After my order, I was HORRIFIED to find that while my new phone was being shipped, my phone number had been ported immediately. That means that for 5 days, I was without a phone. It was COMPLETELY unacceptable. Their phone based customer service (when I finally found it) was useless, and geared for European customers (there were recordings in French?!?!?). I finally got an email back from support, and there was some lame excuse about historical data. I asked for my shipment to be expedited, and was ignored. I would stay away, and pay the extra money for a handset.
Recommended:
No
What product did you purchase or try to purchase? Cell phone service
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