Be Wary of Termination Fees
Written: Jun 01 '05 (Updated Jun 01 '05)
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Pros: None
Cons: They rip you off on termination fees
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| idwk's Full Review: General Reviews of Cingular Wireless Customer Serv... |
I had an account with AT&T that I canceled July 2004. I canceled service July 17, 2004 and the end of my billing cycle was July 23, 2004.
As you know, Cingular bought over AT&T. In April 2005 -- 9 months after I canceled service with AT&T -- I received a bill from Cingular stating that I still owed $46.38 for "end of billing cycle" fee!!
This is outragious for 2 reasons:
1 -- My contract was with AT&T and it was settled and closed July 2004
2 -- I canceled my service BEFORE the end of my billing cycle date!
I've been on the phone with multiple agents and supervisors from Cingular -- the last one I talked you actually threatened to send this to a collection agency and screw up my credit report if I don't pay! This is freaking insane!!
I'm filing a complaint with Better Business Bureau...but save yourself the frustration and money and go with another wireless provider.
Recommended:
No
Amount Paid (US$): N/A
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Epinions.com ID:
idwk
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Reviews written: 2
Trusted by: 0 members
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