Wrong Product, Poor Customer Service
Written: Jun 03 '05
| Ease of Ordering: |
 |
|
| Customer Service: |
 |
|
| Selection: |
|
|
| On-Time Delivery: |
 |
|
|
| Full Review |
I placed a purchase on 6ave.com and was delighted to see such quick shipping notification.
When I received the order, I noted that I was sent the wrong product. When I contacted the store about their error they would only provide UPS pickup for an exchange, but would not let me mail the product directly to them. Because I am not home during the day it would not work to leave expensive electronics unprotected outdoors. Taking to a UPS facility was also not acceptable to them, as they stated even if I footed the return shipment costs their warehouse would reject the order.
Now I'm stuck with the wrong order and still have no resolution to my issue. Avoid 6ave.com!
Recommended:
No
What product did you purchase or try to purchase? Gigabeat F20
|
|
|
|
About the Author
Location: Grand Rapids, MI
Reviews written: 8
Trusted by: 1 member
|
