don't assume you'll get a hotel for an overnight layover
Written: Jun 13 '05

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I assumed that I would get a free hotel if there was an overnight layover. This is not always the case. I guess they expect you to either pay for your hotel or sleep in the airport in some cases. The worst part is the two people I contacted at Orbitz didn't even know if they had a policy on this. Seriously, it is not like you can specify you want a 15 day layover somewhere with the Orbitz interface. If you could specify you wanted a layover somewhere I could see not having your hotel covered.
I do normally like the Orbitz experience, but this incident angered me.
Recommended:
No
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Epinions.com ID: craigwilson
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Reviews written: 1
Trusted by: 0 members
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