Customer service is great if you live in Calcutta:
Written: Jun 22 '05
| Ease of Ordering: |
 |
|
| Customer Service: |
 |
|
| Selection: |
|
|
| On-Time Delivery: |
 |
|
|
| Full Review |
I booked a summer vacation with Travelocity and had a few questions to ask them after I booked my itinerary. I was transferred to three different people, none of which had the slightest clue as to what I was taking about, and I have a M.A. in speech from an Ivy League university!
All three people sounded as they were from India. Nothing personal against the Indians, but I believe that these jobs should be kept right here in the good old USA so that if we have any questions we will be able to effectively communicate with someone who can speak comprehensible English. This outsourcing of jobs HAS TO STOP!
Recommended:
No
What product did you purchase or try to purchase? A vacation
|
|
|
|
About the Author
Reviews written: 48
Trusted by: 10 members
|
