Cingular is the worst
Written: Jun 29 '05
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Pros: Ok phones, spotty service
Cons: Lousy, absolutely uncaring and irresponsible customer service.
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| majorcelluser's Full Review: General Reviews of Cingular Wireless Customer Serv... |
I've tried several others (Verizon, T-Mobile, Nextel) and Cingular is by far the worst. The phones are ok, the wireless service is spotty at best and the customer service must use prison labor. Time and time again, I get conflicting and erroneous answers from different reps. My account was "accidentally" terminated and then sent to collections because they lost my payment. The bank verified that the check cleared three weeks ago, yet since Cingular could not find it, my account and credit report suffered. One of my many woes with Cingular. Be very careful about switching to Cingular.
FYI, Verizon customer service has stood out. They went out of their way to communicate and help me resolve a billing issue, even after I left for Cingular. What a huge mistake that was.
Counting the days until my time is up...
Recommended:
No
Amount Paid (US$): 300
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Epinions.com ID:
majorcelluser
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Reviews written: 1
Trusted by: 0 members
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