Good But Not Great
Written: Jul 06 '05
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Pros: VPS product is great. Some techs are excellent.
Cons: Support ticket system is terrible.
Long hold for support.
Sales support is pretty poor.
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| aapc's Full Review: OLM |
I've been working with OLM for just over a year. I currently have about 50 domains hosted on a VPS. I suppose they are better than most (not saying much about others ;-) but I have had my ups and downs. Support is touch and go. Sometimes you get someone good, sometimes not. Hold time lately has been terrible (10-45 minutes). Sales support is pretty poor. The main reason why I'm still with OLM is basically they don't suck too bad. Would I recommend them to someone else? Probably not, especially if your looking for Miva Merchant support. Being a Linux novice, I love working with the VPS. It's a great way to learn since you can do a lot via the control panel (Ensim) but sometimes you have to dig in and get dirty with SSH.
Recommended:
No
Platform used: Linux
Hosted on Secure Server: Yes
Database used: MySQL
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Epinions.com ID:
aapc
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Reviews written: 1
Trusted by: 0 members
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