Great All-around Service
Written: Apr 21 '01 (Updated Apr 21 '01)
|
Product Rating:
|
|
| Account set-up: |
 |
|
| Web page loading time: |
 |
|
| Quality of customer support: |
|
|
|
Pros: The customer service is great and I don't pay for services I don't need.
Cons: No Telnet access, but they are good about assisting in areas where I need access.
The Bottom Line: I recommend this company based mainly on the customer service and quality of their products. It's nice not paying for services not used, and I like the server speed.
|
|
|
| texaco's Full Review: Spirit Offshore Website Hosting |
I had received poor customer service in the past, and was often ignored when sending in requests for service. When I changed to Spirit Offshore Hosting I found out what good customer service is supposed to be like. Even though they don't offer phone support, when I send an e-mail request, it is most often answered within 10 minutes to one hour.
They always show integrity and are courteous to me, and I am never ignored like what was happening in my previous situation. They help me feel like I'm really appreciated as a customer. This is the type of customer service I've read about that should be happening, but have a hard time finding.
I'm really impressed with their products packages, their reasonable prices, and by the references to other high quality privacy products and services. I can tell by these actions that they are truly concerned about my success in offshore business.
I can't imagine going back to the way I had it with my webhost before, and I didn't realize before customer service could be this good. It is like a breath of fresh air. I'm staying here!
Recommended:
Yes
Monthly fees (US$): Basic offshore hosting is $29/month
Platform used: Windows NT
Hosted on Secure Server: Yes
Database used: Other ODBC database
Main focus of Web site: Sales/E-commerce
|
|
|
|
Epinions.com ID:
texaco
|
|
Reviews written: 1
Trusted by: 0 members
|
|
|
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.