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General Reviews of Cingular Wireless Customer Service

General Reviews of Cingular Wireless Customer Service
Overall Rating: Product Rating: 1.5

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Cingular ruined AT&T !

Written: Jul 20 '05

Product Rating: Product Rating: 1.0
Local Coverage:  
Plan Flexibility:  
Customer Service:  
Pros: GSM network is great when it works. Best phone choices.

Cons: Lots of dropped calls.
mgould3090's Full Review: General Reviews of Cingular Wireless Customer Serv...
I had been a client of AT&T wireless for about 4 years before this merger with Cingular and didn't have any problems at all (dropped calls, customer service etc.) Since they have merged, the number of dropped calls has gone thru the roof ! And I don't travel anywhere different now vs. then. To make it even more frustrating, lately I will call someone, hear it ringing, and then when someone picks up, the sound on my end cuts out. They can here me fine but I can't hear anything they say. So I hang up and call back and it usually will work. This is the case even on my wifes phone, so I know its not mine. I would say I have an issue on about 1 out of every 4 or 5 calls.

Recommended:
No

Amount Paid (US$): 70.00
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mgould3090
Reviews written: 2
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