A disaster before going
Written: Jul 25 '05
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Product Rating:
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Pros: I can't think of any
Cons: read the letter and you can see why
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| aliso1985's Full Review: Overseas Adventure Travel |
There are 16 of us that booked a trip to Bangkok in December 2005. Three of us wanted to go Business class. Just found out that Overseas Adventure Travel out of Cambridge, MA only put people in business class when you are traveling overseas and over water, for example LAX to BKK via NRT, LAX to NRT would be business class and NRT to BKK would be coach. The salesperson DID NOT mention this what so ever. I even spoke to a supervisor who said I understand but I CAN'T do anything. Being on 38 I could have been a lifetime client but with this problem I don't think so. I even wrote and faxed a letter to the CEO and owner Alan Lewis who has not responded to date.
Here is a company that says it prides itself on service but NOT. If this was any other business the Attorney General's office would investigate them for Switch and Bait
Recommended:
No
Best Suited For: Seniors Tour type: Group Tour format: Walking Tour length: Over a Week
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Epinions.com ID: aliso1985
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Reviews written: 1
Trusted by: 1 member
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