Good value for the money
Written: Aug 03 '05

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Dear guys shopping for engagement rings,
I just wanted to take the time to let everyone know who is considering purchasing an engagement ring through diamonds-usa.com about my experience.
I consider myself to be a very cautious buyer, especially when it comes to the Internet. So when I decided to purchase an engagement ring, I did a lot of research. Not only did I visit most of the jewelry stores in Springfield, Missouri, I searched most of the jewelry websites available. I also researched reviews of jewelry websites, such as at epinions.com and various message boards. I did come across a posting that stated they had a bad experience with diamonds-usa, so I writing this to let you know that my experience was good.
I always wondered if the testimonials on any of the jewelry websites were real people or just their company writing it themselves. So that's why I searched for 3rd party site reviews. And just so there is no confusion I do not work for diamond-usa, I am a dentist for the Ronald McDonald Care Mobile in Springfield, MO. Here's our website: http://www.ronaldmcdonaldhouse.org/toothboard.html I provided free dental care for at-risk children in the Springfield, MO area. I'm telling you this because I want you to know that this is a real testimony of my experience.
After about two months of research and price comparison, I definitely found the prices on diamonds-usa to be the best. Hopefully you realize that jewelry has a huge mark up of 20% to 40%. It really is sick how much a jewelry store makes off of diamond sales. Case in point, in some of the family-owned jewelry stores I was handed off to the owner or owner's son as soon as I mentioned I was looking for an engagement ring. They would give me free water and treat me very well, which I certainly appreciated, but an extra cost of around $2000 was not worth it. So the point is I was looking for the least amount of mark up and I believe I found it at diamonds-usa.
So I finally decided to purchase the antique style engagement ring with two accent blue sapphires. However, I upgrade the diamond to a better quality and size. When I ordered online, they ask for a deadline for when the ring had to be sent. I requested a week. I placed the order around 10pm and I received a phone call around 8am the next morning, saying they could not fulfill the order in a week and that they would need an extra two days. It did make me feel better that someone had called 'me' about my ring order, instead of me calling them about my order. As soon as I talked to them, they updated their website and the diamond I purchase was removed from their list. Which was another good sign. And then my order status said 'payment approved' for about a week.
Now I looked at my order status daily wondering if I had been tricked. But when I would call my credit card company I had still had a zero balance. I got more and more nervous as the week went on because their had been no activity or updates. Then after a week I received an email saying a tracking number had been added. Relief! So now I could track the package with the US postal service. It arrived at JFK customs from Israel, it hung out there for about a day, and two days later it arrived at my post office in Missouri. In fact, it arrived at 6:58am, and I went down to the post office and picked it up at 7:15am. Like I said I obsessively tracked this purchase order.
So now came the moment of truth... to open it up and see if the pictures on their website matched the ring I received. It did and it was gorgeous! The ring looked just like the pictures online. I was very excited, happy, and relieved!
Now I must agree with a review I read regarding their diamond grading... they are a little easy on their grading scale. I ordered an F color, SI2 clarity and it's more like an G or H color with I1 clarity. I know I am not a jewelry, but I am a dentist and I wear $1200 surgery operating glasses which have a pretty good zoom, and I feel I am pretty good at color shades since I deal with shades in regards to teeth. Regardless, I am still happy with my purchase.
I must also mention, that I did have to take the ring to a jewelry because one of the side sapphires was loose! I actually didn't notice it but my fiancé did. So we went to a local jeweler and they fixed it within five minutes at no charge. The jeweler said that was not uncommon?!
And just as they promise on their website, they did not charge my credit card until ten days after I had received it.
My bottom line is this: Diamonds-usa is a real company with some really good deals on diamonds jewelry. They delivered what they promised. And I feel I got a good value for the money. I feel I paid less mark-up than some of the other websites, but definitely less than the local jewelry stores. Although the actual diamond was not as nice as they claimed, you could only tell when you are wearing my special surgery glasses. So in other words, to her and to all of her friends and family it is a pretty gorgeous engagement ring. And that is my satisfaction.
Now engaged,
-Craig R.
Springfield, MO
Recommended:
Yes
What product did you purchase or try to purchase? Engagement Ring
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About the Author
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