Unreliable shipping times, VERY poor customer service. Order canceled after waiting 10 days to ship.
Written: Aug 19 '05
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I ordered a pair of Joe Rocket pants from Motorcycle Superstore. The website said "ships in 3 days". 10 days later, it had not yet shipped. I went to the "live support" on the website, but nobody responded. Finally, I sent an e-mail asking for the status and stated that if the product is back-ordered or is expected to be delayed further, please cancel my order and I'll go someplace else. The next day, I got an auto-generated e-mail stating that my order had been canceled. No apology, no explanation, nothing.
Never again.
Recommended:
No
What product did you purchase or try to purchase? Joe Rocket Alter Ego Pants
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About the Author
Location: San Francisco, CA, USA
Reviews written: 2
Trusted by: 0 members
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