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NO Phone number Days before e-mail reply (Reply to this comment)
by gtir32
I bought a DDR PAD, It last a week. I've been going back and forth over a few week with there e-mail help(remember at lease 1 day before I here back usually more)
Anyway since I had the misfortune of misplacing my order # They can't seem help me.
They have my name, address my visa details day date of purchase.
Still waiting for them to help me....
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Sep 18 '07
11:23 am PDT
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Worst Online Store to buy any video game related items. (Reply to this comment)
by etorix
Game Asylum has to be the worst online video game store I have ever dealt with. I bought a Wii controller from the site only to find out ONE week later that they were sold out. They update their site very SLOWLY.
*Buyers beware*
Their customer support has to be the worst for any company. They do have a phone number you can contact them, however, there is a recording on their phone line telling the customer to email there customer support. Could it even be called a customer support? ONE person is in charge of this area and sometimes it takes from 1-3 days before he replies keeping you out of the blue. As I was waiting for information about my order which I cancled later out of disgust, the person on their "customer support" didn't reply back which got me thinking am I getting scammed? Also, after somewhat communicating with their "customer support" I was told that the wii controller I bought will be shipped on monday of the following week. Stupid me to believe them and after one week passed, I recieved no confirmation email nor anything. Once again I contacted their "customer support" and again, inquired about my order, it turns out that they havn't even charged me for the controller more less shipped it. I finally canceled the order and bought the wii controller.
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Dec 14 '06
8:48 pm PST
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re: Most Helpful review out of the 11 written (Reply to this comment)
by cntaur5,  in Online Stores & Services
After double checking on all of the reviews written on Game Asylum today. I found this one the most helpful as it relates to the overall experience.
:)
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Aug 24 '05
4:09 am PDT
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Notice (Reply to this comment)
by Freak369, in Online Stores & Services
© 2005 Freak369
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Aug 23 '05
1:40 pm PDT
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