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General Reviews of Nextel Customer Service

General Reviews of Nextel Customer Service
Overall Rating: Product Rating: 1.0

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Terrible Problems Over Past Year

Written: Sep 05 '05

Product Rating: Product Rating: 2.0
Pros: Lots of marketing promises

Cons: Promises fall far short in the real world
vikingdave's Full Review: General Reviews of Nextel Customer Service
Nextel Motorola i830 GPS works sporadically, battery life is very short, Nextel online addressbook feature is a nightmare to configure and transfer to phone (and I understand databases well). Sent in forms for autopay from my checking, wasn't done after 3 months of waiting. Tonight, after Sprint merger, Sprint tech I was connected with from Nextel's website couldn't help me and DIDN'T EVEN HAVE NEXTEL'S DIRECT SUPPORT NUMBER! Finally got it elsewhere, then support was CLOSED at 10pm MST! Nextel services look good on paper, work very poorly in fact. Hopefully, Sprint acquisition will help matters.

Recommended:
No

Amount Paid (US$): 75
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Epinions.com ID:
vikingdave
Reviews written: 7
Trusted by: 0 members

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