They will screw you over if you switch plans..
Written: Sep 17 '05 (Updated Sep 19 '05)
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Pros: Free mobile-to-mobile
Cons: Customer service, rates
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| eddiek101's Full Review: General Reviews of Cingular Wireless Customer Serv... |
I was originally using a Cingular GoPhone Pay-As-You-Go, because they had a $29.99 offer for the Nokia 6010 phone.
After I had started using it more than I had anticipated (over $100 in 2 weeks), I had decided to switch over to a plan from them, for $49.99 a month, with 400 minutes and unlimited night and weekends.
I called customer service to change my plan over, which they did. I later discovered that my account had been closed. I called customer service back and told them I had switched plans but my phone was disconnected. They recconnected service. I originally had about $58 in my account balance, but they could only recover half!
I am going to do a credit card chargeback on EVERY charge for Cingular, except for the phone I purchased. This will come back to bite them.
I just purchased a new phone from another carrier. I will not disclose the carrier, because I do not want it to sound like I am attempting to advertise for them, however I will write a review once I have everything set up.
Recommended:
No
Amount Paid (US$): 161.74
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Epinions.com ID:
eddiek101
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Reviews written: 1
Trusted by: 0 members
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