Poor accuracy and poor website
Written: Oct 04 '05

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Inaccurate processing caused a major inconvenience.
The website timed out during the last step of confirming my ticket, then came back with the same "final step" page again.
I dubiously went through the final step again, but Orbitz somehow changed the dates of my flight to completely different dates. I called Orbitz but they said that their website works perfectly so they could not change my dates or even refund the ticket price. They even charged me a processing fee!
Recommended:
No
What product did you purchase or try to purchase? airline ticket
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Epinions.com ID: jbhangoo
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Reviews written: 13
Trusted by: 0 members
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