Tech Support? What Tech Support

Aug 14 '01    Write an essay on this topic.


The Bottom Line 24/7 free tech support advertised is NON-EXISTENT

Linksys manufactures perfectly acceptable products, as far as I can tell. I purchased a PCMCIA card and a 5-port workgroup hub from them.

My gripe (the only one, but significant) is the fraudulent packaging. The packaging states they have "24 hours a day, 7 days a week, Free Tech Support." That is total garbage.

I managed to fix the problems I had on my own, using trial and error, but it was terribly frustrating.

After reading a couple other reviews who said the same thing, I decided to post my own message. If enough people complain about this, maybe they'll do something.

My recommendation: Don't buy ANY Linksys products if you think there's a chance you'll need technical support.

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About the Author

lisajgehl
Epinions.com ID: lisajgehl
Member: Lisa Gehl
Location: Phoenix, AZ, USA
Reviews written: 12
Trusted by: 1 member
About Me: DOB: January 24, 1977 Married to Robert since October 7, 2000 SSN: Just kidding