General Reviews of Cellular One Customer Service

General Reviews of Cellular One Customer Service

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jennymdean
Epinions.com ID: jennymdean
Member: Jenny Dean
Location: Alexandria, VA
Reviews written: 17
Trusted by: 1 member

Cingularly Wonderful Service

Written: May 01 '01 (Updated May 01 '01)
  • User Rating: Excellent
  • Local Coverage:
  • Plan Flexibility:
  • Customer Service:
Pros:Great plan for a great price
Cons:Haven't had any yet.
The Bottom Line: Great provider, I would recommend to anyone.

My experience with Cingular (formerly CellularOne) has been nothing but first rate.

I didn't need one of these expense plans with a million minutes I'll never use. With my plan I have 250 prime time minutes and free nights and weekends.

I wanted to subscribe to a service, but didn't have too much time. My representative took my application over the phone. She let me choose my phone and accessories, then took my credit card information. When I showed up at the retailer all I had to do was sign the sales receipt and walk out the door.

My phone has been working great. I did have an issue with the phone mail at first. The old person's name was still on it. But I called the service number and it was resolved in a matter of minutes.

Staff was always polite and courteous. It was a wonderful experience compared to others I've had. The phone I wanted was priced at half of what everyone else was selling it for. I feel like I got a really great deal, a really great phone, and a really great service provider.

Recommended: Yes


Amount Paid (US$): 29.99

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