Excellent CompanySep 03 '01 Write an essay on this topic.
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The Bottom Line Over all, I've never had trouble with FedEx. I can't say that for UPS. The people at FedEx have been nice. I can't say the people at UPS have been.
Since I first wrote this opinion, I've had more experience with shipping and with writing epinions. Here's a new list of reasons I use FedEx, not UPS. 1) Quickest reaction ever to my calling for a pickup: UPS - Next day any where between 9 and 6 FedEx - 5 to 30 minutes 2) Tracking: UPS - While attempting to track a package that was almost a week late, the UPS system refused to acknowledge my tracking number. FedEx - Worked every time, I have always known where my package is. 3) Customer Support: UPS - The people on the phone refused to admit that maybe they had a problem. Even though they couldn't find the package it was some how my fault. FedEx - They helped me, saved me money, and were very nice. 4) Price: for a 5 pound package sent from my house to my parents 2nd day: UPS - $18.63 FedEx - $18.08 Not a big difference, but still better. Over all, I've never had trouble with FedEx. I can't say that for UPS. The people at FedEx have been nice. I can't say the people at UPS have been. If you need to get something out NOW, and want it handled by nice people, I highly recommend FedEx!  |
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