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HSN.com -- Home Shopping Network Online Store

HSN.com -- Home Shopping Network Online Store
Overall service rating:  Store Rating: 4.5
Reviewed by 1029 customers
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Read Review of HSN.com -- Home Shopping Network Online Store  
Review Summary About the Author

Worst Online Shopping Experience EVER! No accountability!

Written: Nov 19 '05

Store Rating: 1.0
Full Review
Shop anywhere but with HSN. This company is not accountable for their mistakes. It is now clear to me why QVC reigns supreme over HSN. My first and LAST purchase with this company was for a ProForm GL 35 bike. HSN began this ghastly experience by billing me $200 and sending me a $20 item. When I informed them about their error they told me that they would not send me my actual order until they received their "mistake" at their warehouse. Meaning that it was going to take upwards of 25 days to receive my order. I canceled my order and icing on the cake, they told me that I would be responsible for shipping the "mistake" back to them. They would pay for the shipping but, I would have to take time out of my busy workday to find a UPS store to ship the "mistake" back to them.(wasting precious GAS in the process!) Bottom line, NEVER ORDER FROM THIS COMPANY. Plus, there was terrible and incompetent customer service.

Recommended:
No

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consumerrights
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