Very dissatisfied
Written: Nov 20 '05
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I would NEVER ORDER from SPORTS AUTHORITY or any company associated with them again, and would advise others to think twice about ever giving them any business. I recently ordered a Golden Eye Monocular from the Sports Authority website. I had to do some searching to find it in stock anywhere, and when I found it listed as in stock on their site I called to verify that they actually had the item, and that we were talking about the "Golden" Eye, not the "Silver" Eye that a couple of other sites had tried to pass off as Golden Eye. I was assured that it was the Golden Eye and that they had quite a few in stock. Also on most other sites the price for the Silver Eye was much less than the Golden Eye, but Sports Authority was asking the same higher price as the Golden Eye. Upon delivery I found that they had sent the Silver Eye instead at their inflated price. I called and was informed that they had no like for like replacement policy and that I had to send it back and reorder the Golden Eye. As this was a gift and time was a problem, I simply gave the Silver Eye as the gift. I am extremely disappointed in not only having been sent the wrong item at an inflated price (bait and switch?), but also at their refusal to conveniently rectify their mistake.
Recommended:
No
What product did you purchase or try to purchase? Golden Eye Monocular
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