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GameQuest
Overall service rating:  Store Rating: 4.5
Reviewed by 235 customers
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Review Summary About the Author

Nonexistent customer support.

Written: Dec 13 '05

Store Rating: 1.0

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Full Review
Pre-sales support was excellent, but post-sale customer support is nonexistent. I had a few questions about a game, so I sent an email, and received a detailed response within 24 hours. I went ahead and bought the game through them, and was fairly satisfied with the service and delivery time. The game, however, was not what I was looking for. I asked for a RMA per the return policy found on the website, and have yet to receive a response. It’s been a week since I placed the request. So, in my experience, once GameQuestDirect has your money, they completely ignore you. Buy at your own risk!

Recommended:
No

What product did you purchase or try to purchase? Video Game
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Epinions.com ID:
outlord
Reviews written: 1
Trusted by: 0 members

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