Friendly, knowledgeable staff, fast delivery, excellent equipment.
Dec 18, 2005 (Updated Jan 3, 2006)
All I can say is WOW !
Here is a place where an aspiring or experienced archer can find some much needed information about the sport of archery as well a fantastic inventory of state-of-the-art equipment. The home page of HuntersFriend.com shows but a hint of the information and products to be found within. You can get just a Bare Bow or a set of custom made arrows if that is all you need but 98% of all orders completed are one of the ready to go packages they offer.
I treated my self to some new archery equipment recently and found this place while doing research on-line. I wanted a new bow for myself and being a notorious penny-pincher I did quite a bit of shopping around. I wound up ordering one of their compound bow packages. I justified this because most likely I would have purchased everything they included separately.
Huntersfriend offered me more services than local shops were willing (or able) to perform. Add to this the fact I was able to upgrade my choice of bows from a mid priced bow to a state-of-the-art parallel limb bow and I was convinced this was THE PLACE to order my equipment from. I will relate a little information about this store and my experience ordering from them.
The Home Page
Information here is displayed in easy to navigate frames. Across the top in the header are their title, toll free and local telephone numbers as well as and fax number. Most of the right side is taken up with rotating featured products and special deals they offer. Along the left side you can find an index to the wealth of information offered here. Site navigation is relatively easy but the site is fairly deep and contains quite a bit of products and information. If you become Lost you can always scroll down to the bottom of the page and click on the Home link.
The first item on the index is a link to Bowtechs New for 2006" lineup offered by Huntersfriend. These bows are available in either traditional camouflage or several bright colors for target archers.
Next there are categories for Products, Articles & Help and Service. Each of these has seven sub-categories. Each of those sub-categories will open up into several additional pages of products or information as well. Want to sit down and really go through this on-line store ? Then I would recommend making a pot of coffee and having a snack or a sandwich handy because if you have any interest in this subject you will not want to leave your computer for some time.
Further down the left side of the screen you can find a few Industry Links. Scroll down and find which new bows from Bowtech are now arriving, A link to their selection of Carbon Arrows with exhaustive specifications follows.
Home Page information concludes with links to Shipping (Most orders, including combo packages ship for a mere $7.77 ! ) and Help is offered via both e-mail and direct contact telephone, and yes, a real live human being will answer the phone. No voice mail hell here ! At the very bottom of the Home Page is a list of the Hottest Sellers List.
Going in a little further
Hunters Friend offers a staggering 200 different models of compound bows and another 148 models of traditional longbow and recurve bows. There are 24 compound bow packages with special packages (Light pull and short draw bows.) put together for ladies and youths. These packages are your best bet to acquire new equipment and have everything working together perfectly when you open the box.
Each bow system comes complete with bow, arrow rest, sight, stabilizer, quiver, wrist sling, peep-sight, string silencers, 6 carbon arrows, broadheads, practice points, a hard-shell bowcase, mechanical release or finger tab, professional setup, paper and performance tuning, chronograph testing and statistics report, and more.
I have taken the following directly from huntersfriend website :
Hunter's Friend knows you have a choice, and we value your business. If you are not delighted with your order when it arrives, we will cheerfully exchange your item or refund your money (less S&H charges). We hope you'll return to huntersfriend.com for your hunting supply needs for many seasons to come. If something goes wrong, we'll do our best to make it right. For safety reasons, returns on some items are restricted. I have not have any problem with the equipment I ordered and I do not expect any. They are professional, thorough and their work is top quality.
I called their toll free number and ordered my package; the Diamond Victory single cam, and an additional 6 arrows the day after Thanksgiving. Honestly I didnt expect then to be working, but there they were ready to help. Devon assisted me in the choices of what was available in the package and made a few suggestions as to what would be best for this particular bow and what I intended to do with it. Later that day I received an E-mail confirming my order. I believe the following Tuesday I received another E-mail confirming shipping and a tracking number was provided.
How do I pay for all this stuff ?
Hey, we all like our toys, so quit complaining ! Personally I prefer my ATM/Debit card, no interest charges that way. You can place your order via the internet and their secure shopping cart, call in your order via a toll free number, fax the order in to their dedicated fax line, and if you are in no big hurry there is even an order form to print out and send in via snail mail. (But you want your new toys now dont you?)
The folks at Huntersfriend accepts Visa, M/C, Amex and Discover. You may also use snail mail to send them a check or money order. Sales tax of 6% is added to orders shipped within the state of Kentucky, where they are located.
Several times each day I would click on the tracking link in the E-mail to watch the progress of my bow package as it made its way to my home. I began to feel like a kid at Christmas, waiting for Santa Claus to arrive as I watched the progress of my new set-up coming closer every day. One thing I wished I had done was to write down when it shipped and when it arrived. However in the shipping confirmation e-mail there was an expected arrival date, (Yeah, I deleted that before writing this too.) and my package did arrive on the expected day. The entire process took only about a week. Considering they had to install everything on the bow, build a dozen arrows then test and adjust everything, and used standard FedEx surface shipping, thats great !
I was very pleased when I opened the box. My bow (the Diamond Victory single cam) had been shipped inside the hard-shell case which was sturdy enough for and passes all security requirements to survive the rigors of airline travel. The bow was strapped in on one side with velcro restraints and the arrows were secure in heavy rubber racks on the other side of the case. All the other accessories were protected with wrapping paper and plastic bags.
Pulling the bow from its case I went over it carefully. Everything was perfect, right down to the D loop for the release. I read the Shop Order Assembly & Test Report. This report is a summary of all the bow model specs, set-up, custom arrows, services preformed, output (Arrow speed and kinetic energy), and evaluation. There is also a cautionary note to Never dry fire your new bow ! Never !!! and to Re-tighten all fasteners on bow & accessories after the first 200 shots. This was signed by Daniel, the assembler / technician who set up and tested my bow.
I inventoried the package and everything I had requested was right where it was supposed to be. As I am self employed I gave myself the rest of the afternoon off to play with my new toy. I have to say, I am very pleased with my shopping experience with Huntersfriend.com and I will be ordering from them again.
Read all comments (2)