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EZ Prints Online Store

EZ Prints Online Store
Overall service rating:  Store Rating: 3.5
Reviewed by 14 customers
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Review Summary About the Author

Ordering was efficient and very easy. Navigation was clear an simple.

Written: Dec 27 '05

Store Rating: 1.0

Site Ease of Use:  
Customer Service:  


Full Review
This is my first order with ezprints and I am very disappointed in the quality of shipping and handling of my print. I just received my 16x20 print. It was rolled up in a tube and arrived crinkled, wrinkled, and soiled. Finger prints and heel of hand print on the center portion. It was rolled up in a very careless manner. The inside corner of a print was bent and several places (5) have wrinkles 2-3 inches long showing a break in the coated paper.

I have called and sent email but there has no contact from ezprints to see if it is possible to get a replacement or my money back. My experience suggests that EZ Prints is not so EZ after all. I know problems can happen but not to replace or be responsible for the mistake is unreasonable.

I do not recommend using them unless you are willing to take the chance that everything will be OK. If there is a problem you may not hear from them as in my case. I do not recommend them.

Recommended:
No

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Epinions.com ID:
crowleyvt
Reviews written: 1
Trusted by: 0 members

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