Disaster Customer Service, Dishonest people
Written: Jan 13 '06
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Pros: OK Signal
Cons: Not honest people, I would never do business with them again. BE WARY Of FRAUD.
The Bottom Line: Do not buy Dish Network. Deceiving, dishonest, people, Customer Service is terrible.
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| a90319's Full Review: EchoStar 3720 Dish Network System |
Disaster Customer Service, Dishonest people
by a90319, Jan 13 '06
Last September 2005 I went with Dish Network from Direct TV. We were promised a gift for signing up. A Home Entertainment System with a DVD, etc. I mailed the paperwork with my receipt and all instructions as they requested. Well, 16 weeks later, I was denied the gift.
I call the All-Sat and question them, here is what they said:
SCOTT: I have records of your name or account, sorry.
Roger: Oh yes, you have forgotten to mail your receipt, therefore you do not qualify.
The third, an e-mail was sent tome:
Albert,
Your gift offer rebate was denied for the following reasons:
1: DISH Network bill showing programming activation was not included.
2: Rebate paperwork was not postmarked within 45 days of activation as required. Activation was 9/4 and the rebate was postmarked 11/1.
If you have any other questions, let us know. All-Sat
AllSat, Inc.
www.allsat.com
Also, per our Terms and Conditions, should you disconnect before your 1 year contract is up you will be subject for a $240 chargeback from DISH Network, and a $295 chargeback from AllSat…..so I would suggest you prepare for those charges should you disconnect.
Thank you,
AllSat, Inc.
www.allsat.com/terms
NICE PEOPLE HA??
REMEMBER I SEND ALL THE REQUIRE PAPERS TO THEM ON TIME.
SO MUCH FOR CUSTOMER SERVICE #1
Recommended:
No
Amount Paid (US$): 590.00
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Epinions.com ID:
a90319
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Reviews written: 1
Trusted by: 0 members
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