Spent big bucks getting their recommended equipment only to discover that the equipment (Motorolla with the Cingular logo and Cingulars blessing) HAD KNOWN PROBLEMS ! Then, to add insult to injury, when I finally changed phones they charged me a second time INCLUDING a bogus UPDATE service charge. When I attempted to contact national customer support (via telephone) to review these issues I got a patented shut-the-customer-up speech from the Cingular Representative. Very disappointed! I have been a worthy customer with excellent paying habits. You would think they would be smart enough to take good care of excellent customers who would in-turn speak well of their company.

Recommended: No

Amount Paid (US$): 200.00