Never Bid on a MYSTERY, You Will Get JUNK!
Written: Feb 06 '06
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My wife and I requested a hotel near Northstar Ski Resort through Priceline. Priceline booked a hotel over an hour away (at a minimum). The location was completely unacceptable to us! We did not want to drive for over an hour through hazardous roads that are steep, winding, and snowy, and then have to return to Northstar through the same roads the following morning (Sunday). We should get a comfortable and convenient vacation and traveling so much to sleep overnight is NOT what we were expecting.
We feel the Priceline web site was misleading and unfair. It was not clear on their web site that the hotel could be so far away (and via hazardous roads), and they charged our credit card immediately without any confirmation. They basically sold us complete junk.
We immediately called Priceline (on the same day, which was well in advance of the hotel reservation date) and attempted to cancel the reservation. They refused and they even claimed that nobody in the entire company has the power to authorize refunds (which we consider as a lie). However, they were willing to cancel the reservation if we would pay $25 more for a closer hotel!! (Thus, they definitely had the ability to cancel the junk reservation!) We feel that we were treated in a "bait and switch" manner.
Recommended:
No
What product did you purchase or try to purchase? Hotel Reservation
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Epinions.com ID:
garbageman2006
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Reviews written: 1
Trusted by: 0 members
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