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OLM

OLM
Overall Rating: Product Rating: 2.5

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OLM was Horrible

Written: Feb 23 '06

Product Rating: Product Rating: 1.0
Account set-up:  
Web page loading time:  
Quality of customer support:  
Pros: Techsupport was helpful IF you get the right person and IF they even answer phones.

Cons: Everything else!!! They are REALLY BAD.
jphilli3's Full Review: OLM
I am currently a customer and plan to change web hosts as soon as possible.

Their servers go down frequently. Whenever a server is down my settings and available services are reset. I have to call them, inform them of the problem, wait for tech support to fix it.

My site has been inoperable for the past 7 days and after hours of being on the phone with tech support things are ALMOST working properly. The most important database I have is still not working correctly.

Tech support does not return phone calls when they say they will.

Durring the last week when my site was down, tech support stopped answering phone calls due to "technical dificulties".

Recommended:
No

Monthly fees (US$): under 10
Platform used: Linux
Hosted on Secure Server: Yes
Database used: MySQL
Main focus of Web site: Database/Lists
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jphilli3
Reviews written: 1
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