Awful and Inconvenient
Written: Mar 23 '06
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The first time Orbitz messed up for me was in Mexico, when we discovered that Orbitz had sent us to a non-existent car rental agency, We ended up without a car and many dollars worth of taxi bills.
The second time Orbitz messed up was when we arrived at a hotel only to find that Orbitz still hadn't confirmed our reservation with them! We ended up waiting for an hour and a half before just booking a room with that hotel.
The third time, this time, Orbitz cancelled my hotel reservation without my permission. Then, they charged me for the entire stay! Wow, Orbitz sucks. I have used every site online and I have to say, Orbitz is the worst. Customer service is off; Orbitz doesn't even know what's going on; no proper contact with the hotels they manage.
I will be sure to tell everyone I know and every review site I can find to avoid Orbitz unless they want to spend an hour of their time trying to rectify a mistake that Orbitz made.
Recommended:
No
What product did you purchase or try to purchase? travel
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Epinions.com ID:
hk479
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Reviews written: 1
Trusted by: 0 members
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