Planet Fitness? Never again
Written: Apr 25 '06
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Product Rating:
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Pros: Brand new facility
Cons: No squat rack, no clips on the bars, dumbells only go up to 75 pounds...
The Bottom Line: Only go if you like eating pizza after the workout, they provide it for free. Team members do not care for patrons, only your money.
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| sclifford's Full Review: Planet Fitness |
I went to PF in Oviedo, FL, with a friend for several weeks until we were told that a gym bag on the floor was a safety hazard and a violation of their policies. This was surprising as there were no clips on the bench press bars. When this was brought up, we were told it was our responsibility to provide them. My gym partner walked out that evening. We returned about 10 days later a worked out a few more days. On the day of the billing cycle, my friend was old his membership had been cancelled. After attempting to resolve the conflict, he left. I then asked the General Manager for a copy of the policies so that I wouldn't break them. I was told that if my friend was as cordial as I was, he could of remained a member. After several failed attempts to get a copy of the policies I was told I could quit my membership as well. I asked if they had so many customers that they would encourage their members to quit. Her offer to quit was repeated. I told her no and walked out. My friends wife asked why his membership was cancelled and was told that he was a bodybuilder. They then told her she was in violation of the policies, when she has never visited the facility! When she informed them of this, they planned on calling the police to have her removed.
I returned the following week, for $10 a month you can't beat the money. I was told after I had started working out that my membership had been cancelled. I asked why and was told I was harrassing the staff. Imagine, asking for a copy of the policies that I am to abide by is harrassment! I then asked for the name of the Regional Manager and their number. They would not give me the number. I asked for the address and number of the corporate office. They would not give it out. I then cancelled my wife's membership and walked out. When I got to my car, two police officers showed up. They called the police because I wanted a copy of the policies! I have spoken to several people in the following hours. 9 more will cancel. I am contacting the local news media, BBB and paper. DO NOT GO TO PLANET FITNESS!! I will galdly give LA Fitness the additional money and use their facilities. I hear they give you the policies...
Recommended:
No
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Epinions.com ID: sclifford
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Reviews written: 1
Trusted by: 0 members
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