A good idea but, not well run. I'd recommend looking elsewhere.
Written: May 22 '06
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Autumn Ridge Nursery has an interesting ordering system where larger orders earn free plants. You can earn the first free plant with an order of just $25. They have a wide selection and can ship when the weather is appropriate in your zone or within two days. Their shipping is also excellent: $5.25 regardless of the size of the order.
My order consisted of five trees (One for free) and two lilacs. It appeared to me that the plants are not grown from seeds but propagated. That was fine but they were totally defoliated sticks with roots. I'm no horticulturalist so, I planted them in a mix of MiracleGro potting soil and compost and waited to see what happened. Nothing.
Autumn Ridge has an impressive guarantee; in writing. If the trees are received damaged they will replace them free of charge. If they fail to thrive, they are replaced at half cost. However, my E-Mail asking for replacement of my trees was disregarded.
To call Autumn Ridge an "Online" store is a bit of a stretch. After my E-Mail asking for tree replacement went unanswered, I called and was told that I would be sent a replacement form. I could then send it in and they would then replace the dead trees. One, I don't like having to wade through red tape to get have a guarantee enacted. Two, why can't I download the form from the "Online" store? By the time all this snail mail goes back and forth, my growing season will be coming to an end.
Autumn Ridge is an excellent idea but, fails pretty badly in its execution. Propagated plants are probably be fine but, they seem to be rushing them out before they are ready (I.E. having grown leaves). They offer impressive guarantees but, ask too much of their customers to get the guarantees enforced.
Recommended:
No
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Epinions.com ID:
anonimitie
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Location: Jacksonville, FL
Reviews written: 16
Trusted by: 0 members
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