Experience was HORRIBLE!!
Written: May 23 '06 (Updated Jun 04 '06)
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WaWaDigital---BEWARE!!!
In the past, I have bought many things over the internet. Also, I have bought many big ticket items and had very few problems with the merchants.
Except for WAWADigital...they have the worst customer service department. Individuals there are arrogant and will not return calls or emails.
I ordered a camera, memory stick, quick power battery charger and other items because I thought the prices were unbelievable! Also, I wanted the special next day delivery and paid the price, too. Guess what? I did not receive my merchandise. Called customer service and was told that the merchandise will go out on special 'Saturday Delivery' by UPS. It never arrived and they will not answer phones on weekends. On Monday, I called and the individual there told me that they did not have it in stock!! Requested cancellation and confirmation. The Rep. hung up on me! Again, I called and asked for some kind of confirmation and the Rep. said, 'we do not send email nor give confirmation numbers and hung up'. No apologies or expressed any type of concerns on the order (I purchased the camera for my son as a graduation gift and you can imagine the disappointment).
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...UPDATE !! (6/02/2006)
This merchant requires that you call them and verify your expiration date on credit card. I called and told them it was done on-line. No other merchants sites require this and at the time I didn't think it mattered. Later, my wife discovered that our card number was released to someone else and we had to cancel our card. We were being charged 568 dollars a day! We reported WAWA to FTC and fraud bureau...
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Do not take any chances with this merchant...you will dread the service and they do not care.
Would you like to see what this place looks like? Copy link and see for yourself...unbelievable!!
http://guyver8400.blogspot.com/2005/12/295-ave-o.html
Recommended:
No
What product did you purchase or try to purchase? Camera, Memory Stick, Battery Charger
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Epinions.com ID:
thebloom
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Reviews written: 2
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