HP psc2410 = piece of junk
Written: Jun 14 '06
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Pros: All in one,nice looking
color screen to see the photos before printing
Cons: Short lifetime, very low quality, software too much riff raff, NO service at all.
The Bottom Line: peace of junk
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| pa3ast's Full Review: Hewlett Packard PhotoSmart PSC2410 Thermal Inkjet ... |
Bought the printer 1 1/2 year ago
Scanner glass was very dirty,not easy to clean you have to take the complete upper part off the machine so you need a Torx screwdriver
Color of the scanner not good at all,dull and a green haze.
Software delivered with the apparatus is a disaster, not easy to install, some functions did not work and takes more than 200MB disk space for programs i don't need, the 2nd software install i downloaded the software from the site of HP this was a bit better now all the functions are working.
Last week i got PAPER JAM after it had printed a 1/2 page.
At half the page it stops printing and grabs 4 to 5 new sheets of paper and then resume printing the other half of the page, before page end it stops and displays PAPER JAM.
The printer functions OK when i feed id sheet by sheet.
I went to the store where i bought the machine for repair.
They told me you have a problem, the machine is out of warranty!! so look on the site of HP for the nearest authorized repair shop.
I found a local repair shop on their site and i called the shop, the man from the shop told me that the psc2410 was just a consumer machine and not easy to repair, i could bring it in but investigation cost $100 and repair it takes at least 1 hour so again $100 the total bill with materials and tax would be over $250 !! nearly the price of a new machine!!
Then i contacted HP Netherlands, after a session with the "tinned Mary" and another 0900 telephone number, they told me that i could bring it to an local HP service counter, that's what i did. There i heard the same story about repair price.
I went back home and took the machine apart for recycling in just 1/2 hour (5 minutes when i had used an axe).
I am planning to by a new one but nevermore a HP brand
For me HP stands for "High Price"
Recommended:
No
Amount Paid (US$): 300
Operating System: Windows
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Epinions.com ID:
pa3ast
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Reviews written: 1
Trusted by: 0 members
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