Great products, price and professionalism.
Written: Jun 24 '06
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Browsing through X10's website, I came across the Audio/Video sender/receiver product that I had wanted to buy a while ago. Their price was lower than similar products to begin with, but I was even more pleasantly surprised when they made multiple "package" offers available as specials. The presentation of the packages deals, and the evidently unbeatable price was enough to prompt me to pick up 2 A/V send/receive units, a color camera, and the Music Remote control system as a bundle.
My order was initially "rejected", but I found out through a quick emal chat with on-line customer support that this was because of my email address, which looked fake, and they wanted to be careful about selling to unscrupulous buyers. Following the chat session, my order was "undeclined", and promptly showed up a couple of days later.
I had already received an email with software download instructions, and literally everything else I needed was in the box, with very clear instructions on putting it together. What was even better was how everything worked right out of the box with no real fussing around (except the one-time plugging in of cables).
The quality of the camera image and sound, as well as the performance of the A/V unit was quite impressive. I tested the transmission/reception clear across my house (about 45 feet through 2 walls), and was amazed at the clarity of the image on my TV. The wireless remote for the bundled PC music "jukebox" was equally impressive, though I still have to get the unit to send PC audio to the TV.
All in all a great buying experience, appealing bundling of products, good packaging and prompt and courteous customer service.
Recommended:
Yes
What product did you purchase or try to purchase? WIreless Audio/Video Sender, Camera and Remorte
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