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Orbitz

Orbitz
Overall store rating:  Store Rating: 2.5
Reviewed by 245 customers
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Review Summary About the Author

Custome DISservice

Written: Jul 01 '06

Store Rating: 1.0

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Full Review
Worst customer service ever! They charged our bank account twice then refused to void the second transaction. We even got a bank representative on a 3-way call to convince them we weren't lying and they STILL wouldn't refund us! They insisted that we provide written proof, which can take weeks and we didn't have a few extra hundred dollars just lying around. We spent half of our Saturday on the phone jumping through their hoops and getting the run-around. To top it all off, they were only a few dollars cheaper than going directly through the airline. SO NOT WORTH IT! We will NEVER buy through Orbitz again!

Recommended:
No

What product did you purchase or try to purchase? airline ticket
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Epinions.com ID:
hobbitfamily
Reviews written: 1
Trusted by: 0 members

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