TERRIBLE!! Don't have a clue about CS!
Written: Jul 20 '06

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I will never do business with those people again. They don't know what it is to take care of their customer. Customer service is not existent! I tried to return a product. Website was down and it was impossible to get a hold of them by phone. They refused return and even store credit. RIDICULOUS! Their Matilda Hall - Manager, Customer Services does not have a clue! Does not respond to email in a timely manner either. I thought I could trust them and did not believe the review I read about them...I guess it is my fault! I regret it.
BELIEVE ME!! They are not worth your time and your money. Don't work with them. SHOP SOMEWHERE ELSE!!
Recommended:
No
What product did you purchase or try to purchase? banister guard
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Epinions.com ID: bouboule
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Reviews written: 1
Trusted by: 0 members
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