They need to improve their process for...
Written: Jul 31 '06
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They need to improve their process for communicating delays. It should be communicated in a trigger or manually created email and it should appear in the customer's account should they log in to view the status of an order.
The delays were not the fault of Table and Home, but the fact that they did not communicate this with me combined with the fact they have only one customer service rep who was out sick and, ultimately unresponsive to my requests, made this an unsatisfactory shopping experience.
What product did you purchase or try to purchase? Denby china
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About the Author
Reviews written: 163
Trusted by: 0 members
About Me: This account shows results from the Epinions survey of customers who have completed a purchase from this merchant.
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