Terrible, never again even if I have to pay more.
Written: Sep 07 '06
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Bought 2 Cingular 2125's on 2 yr agreements. Number port requested but they screwed up and issued new phone numbers instead. Thirty minutes with Customer Service left me annoyed and with no progress. Cingular fixed that issue. Promised unlocked phones for international use but delivered locked phones. Another frustrating 30+ min on phone with Customer service with lots of run around and again, no progress. Both reps seemed to have trouble understanding basic concepts and were very confrontational, quite different from other Indian based call centers I have called. I have requested the unlock codes from Cingular. If I don't get them I will return everything. Expecting issues getting a refund if I have to do that.
Recommended:
No
What product did you purchase or try to purchase? Cingular 2125
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