Fifty-fifty
Written: Sep 20 '06
| Ease of Ordering: |
 |
|
| Customer Service: |
 |
|
| Selection: |
|
|
| On-Time Delivery: |
 |
|
|
| Full Review |
I ordered two items from Beach Audio, a TOSLINK to PCM audio converter and a short TOSLINK cable. A day or two after the order, I received an email indicating that the order was split into two for delivery. They also provided tracking information. The TOSLINK cable arrived two days after that, but, after a week, there was no audio converter. I emailed them - no response. I called the next day (fortunately, I'm on the east coast and they are in California, so I had an additional three hours to play with). After a day or two more of jerking around, they finally sent out the item 2nd day air. It arrived about 12 days after the shipping notice came, 16 days after the order was placed (note that the order was placed on the Friday before Labor Day).
Since both items were fairly inexpensive, I was not too worried about the money. However, if the delayed item was of significant cost, I probably would have cancelled the order and found somewhere else. Your mileage may vary.
Recommended:
No
What product did you purchase or try to purchase? Coax Audio Converter (Cables To Go 40019)
|
|
|
|
About the Author
Reviews written: 2
Trusted by: 0 members
|
