Tech For Less = Great Customer Service!
Written: Oct 19, 2006
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Bought a Dell UPS (APC DL725VT) which based on the description on Tech for Less's website was indentical to APC's BE725BB which included APC's power management software and also provided protection for cable connections however indeed the APC DL725VT was missing both important (to me) features. When I point this out to customer support they not only agreed to swap my APC DL725VT for a BE725BB they also paid for shipping both ways (to return the DL725VT) and to ship the BE725BB (2 day). I couldn't be happier
Recommended:
Yes
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About the Author
Reviews written: 1
Trusted by: 0 members
About Me: Provide Tech Support and Software Training for a midwestern firm.
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