ONE BIG ROACH MOTEL IS RIGHT, AND THAT'S A COMPLIMENT!!!
Written: Oct 21 '06
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I am very so disgusted with the service GoDaddy says they provide to me. I’ve been with them for quite some time now and there have been so many instances where their server was down or there were severely delayed email because you they having "problems." Not just recently, but even after they had their big SUPERBOWL advertisement. I think when a company spends that kind of money on advertising, they should really be prepared to supply the customer load with the services promised on nationwide television, which obviously they didn't can still can't. Not only were they down right after the Superbowl and several more times since then, but they NEVER ONCE sent an email letting their customers know they were working on the problem or even an apology after the problem was fixed. Last week I lost one of my best customers due to GoDaddy's lack of ability to do what they promise. I called today and spoke to a nice guy named "Brian" who, when I asked what GoDaddy was willing to do for me if I stayed with them or what kind of refund they would give me if i left, said "I'm just the messenger." They offered NOTHING to stay, NOTHING in refunds of my prepaid time. I HAVE NINE DOMAINS listed with them. I am pulling them all. They suck!!!!!!!!!!!!! How they can stay in business is beyond my understanding!!! DON'T RISK IT, SPEND A FEW BUCKS AND GET RELIABILITY ELSEWHERE. THAT OTHER GUY WAS RIGHT, IT'S LIKE ONE BIG &^%$*&^%* ROACH MOTEL!!!!!
I am switching to a more reliable host asap!!!!!
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April Rosenbloom
CEO and President
MAGIC REPORTING, INC., Orlando Florida
Recommended:
No
What product did you purchase or try to purchase? GODADDY
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