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Orbitz

Orbitz
Overall store rating:  Store Rating: 2.5
Reviewed by 244 customers
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Review Summary About the Author

Boo-Hiss!

Written: Oct 30 '06

Store Rating: 1.0

Customer Service:  


Full Review
First time I had used the website- I put in my destination: Flat Rock, NC, and their list of motels came up with Flat Rock-Mt. Airy. Not knowing where I was going, I booked 2 rooms there,for 2 nights, 2 months in advance! My traveling companion realized it was the wrong location and I immediately cancelled, and explained to Orbitz that it was not where we needed to be. However they refuse to reverse my charges for cancelling, $50 for both rooms. My credit card company tried to help, but Orbitz maintains that I knew what I was doing. Well, I did- but their map is wrong. My Flat Rock is down on the south end of the state, not the north where Flat Rock-Mt. Airy is! In addition the rate they guaranteed is the same rate the motel always charges. Fraud! As a senior citizen on fixed income I think this is an outrage. Shame on Orbitz! I won't use them again! Expedia.com is much better.

Recommended:
No

What product did you purchase or try to purchase? 2 motel rooms 2 nights
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Epinions.com ID:
jagmama
Reviews written: 1
Trusted by: 0 members

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